Sales Policy of Cutieynapo

Effective Date: March 20, 2025

At Cutieynapo, we are committed to providing our customers with a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions that apply to purchases made on our website and in-store.

1. Product Availability

  • Stock Levels: All products on our website are subject to availability. We strive to keep our inventory updated, but items may become unavailable due to high demand or stock errors. If a product is out of stock after an order is placed, we will notify you promptly.
  • Product Descriptions: We make every effort to ensure product descriptions and images are accurate. However, we cannot guarantee that descriptions, prices, or other content on the website are free from errors. We reserve the right to correct any mistakes and update information as necessary.

2. Pricing

  • Pricing Accuracy: All prices are listed in U.S. dollars and are subject to change. Prices on our website are correct at the time of listing but may change before or after purchase due to sales or promotions. If a price error occurs, we will notify you before processing your order.
  • Promotions and Discounts: We may offer sales or promotional discounts at various times. These promotions are subject to specific terms and conditions and may be limited in duration. Only one promotion can be applied per order, unless specified otherwise.

3. Payment Methods

  • Accepted Payment Methods: We accept payments via major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
  • Payment Processing: All transactions are processed securely using encryption technology to protect your personal and financial information. Payment will be processed when your order is placed, and you will receive an order confirmation upon successful payment.

4. Order Confirmation and Processing

  • Order Confirmation: After placing an order, you will receive an email confirming your purchase. This email is an acknowledgment of receipt, but not an acceptance of the order. Once your order is processed, you will receive a shipping confirmation email.
  • Order Cancellations: If you need to cancel an order, please contact us immediately. Once an order is shipped, it cannot be canceled, but you can follow our return process after receiving the item.

5. Shipping and Delivery

  • Order Processing Time: Orders are typically processed within 1-2 business days. Delivery times depend on the shipping method selected at checkout.
  • Shipping Fees: Shipping costs will be calculated based on the delivery address and selected shipping method. You will be notified of the exact shipping charges at checkout.
  • International Shipping: We currently offer international shipping to select countries. Please review our shipping policy for additional details on international shipping rates and delivery times.

6. Returns and Exchanges

  • Return Eligibility: We offer a 30-day return policy. To qualify for a return, items must be unused, unworn, and in their original packaging with tags attached.
  • Return Process: To initiate a return, please contact our customer service team at info@cutieynapo.com with your order details and reason for return. For more information, please refer to our Refund and Returns Policy.
  • Exchanges: Exchanges for a different size, color, or style can be processed by following the return procedure. Once we receive your returned item, you can place a new order for the exchange.

7. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate billing and shipping information at the time of order placement. Any errors in the provided information may lead to delays or complications with order fulfillment.
  • Fraud Prevention: We reserve the right to cancel or refuse any order that we suspect may be fraudulent. We may ask for additional verification if necessary.

8. Limitation of Liability

  • Product Use: Cutieynapo is not liable for any damages resulting from the misuse of products purchased from our website. Please follow all care instructions provided with the product to ensure its longevity and proper use.
  • Force Majeure: We are not responsible for delays or failure to perform due to unforeseen events beyond our control, including but not limited to natural disasters, strikes, or shipping carrier delays.

9. Modifications to Sales Policy

  • Policy Updates: Cutieynapo reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the updated effective date will be reflected at the top of the page. We encourage you to review these Terms periodically.

10. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of the state of Wisconsin, United States. Any legal action relating to these terms shall be brought in the courts located in Brillion, Wisconsin.

11. Contact Information

If you have any questions or concerns regarding our Sales Policy, please contact us at:

  • Email: info@cutieynapo.com
  • Phone: 920-756-2389
  • Address: 3242 Reeves Street, Brillion, WI 54110, United States

Thank you for choosing Cutieynapo! We are dedicated to providing you with the best shopping experience.