Payment Policy
Effective Date: January 6, 2025
At Cutieynapo, we strive to make your shopping experience as smooth and secure as possible. Our Payment Policy outlines the methods we accept for payment, as well as our process for billing and security.
1. Accepted Payment Methods
We accept the following forms of payment for purchases made on our website:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards: Debit cards with a Visa or MasterCard logo
- PayPal: Secure payments through PayPal for added convenience
- Gift Cards: Cutieynapo gift cards (if applicable)
All payments must be made in U.S. Dollars (USD).
2. Payment Processing
Once you have entered your payment information and confirmed your order, we will process your payment immediately. Your payment will be authorized and charged to your selected payment method at the time of order. We do not store your payment information for security reasons, and all transactions are handled securely through encrypted payment gateways.
3. Order Confirmation
After successful payment, you will receive an order confirmation email with details about your purchase. This confirms that your payment has been successfully processed, and your order will be fulfilled. However, please note that order confirmation does not guarantee product availability, as we may need to review stock levels before finalizing the order.
4. Pricing and Currency
All prices on our website are listed in USD and are subject to change without notice. Sales tax, shipping fees, and any applicable discounts or promotions will be added to the total cost during checkout. You will be able to review the final price before completing your purchase.
5. Fraud Prevention
For your protection, we reserve the right to verify any payment information before processing an order. In cases of suspected fraudulent activity, we may cancel an order or ask for additional information to ensure the security of the transaction. We work with payment processors who have strict fraud detection systems to safeguard your information.
6. Failed or Declined Payments
If your payment is declined, we will notify you and provide an opportunity to correct the payment method. If we are unable to process your payment after multiple attempts, we may cancel the order.
7. Refunds and Chargebacks
In the case of a return or cancellation, refunds will be processed to the original payment method. Please refer to our Refund and Returns Policy for more details. In the event of a chargeback request, we reserve the right to investigate and take action as needed.
8. Security
We take your security seriously. All payments are processed through secure, encrypted channels to ensure that your payment information is safe. We do not store sensitive data such as credit card numbers on our servers. For your safety, please make sure your payment details are correct before completing your order.
If you have any questions about our payment process or require assistance, feel free to contact our customer service team at info@cutieynapo.com or call 920-756-2389.